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3 Simple Steps to Increase Customer Retention

Comic by Ted Goff The awesome guys at Blogtrepreneur let me do a guest blog post on their site about simple ways to increase customer retention. I go into examples of things that have worked for me as...

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The World’s Greatest Up-Sell: Facebook Pages

Facebook is getting really good at making money. They do a great job up-selling their ads with Facebook pages. I want to reveal their strategy in hopes you can do the same to your business. Step 1:...

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Learn from Google+. Copy First, Innovate Second

Instead of reinventing social networking from the ground up, Google+ just copied the best qualities of all the other popular social networks, which is why it’s so amazing and gaining traction so...

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Get Forms Signed Quickly

Signing application forms can be a daunting task. Knowing where to sign and what to write always seems confusing to me. That is why the best thing to do for people like me is offer a filled out example...

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Getting Paying Customers is YOUR problem

You can’t expect your users to stumble upon paying you. Sending your users email reminders and navigating them through a series of steps that will lead them to paying you is key. One of my favorite...

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Sales Copy Hack

Change your sales copy based on what your customers are saying. Yesterday a customer asked if we had a “Virtual Vault” – a way to protect her digital files that she is selling. Technically we do, but...

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Easy To Cancel makes it Easier to Sign Up

Don’t you just hate it when you have to mail in a letter or call a phone number to cancel your “Free Trial”? Chances are your potential customers do too. The only way to combat this notion is to tell...

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TaskRabbit – What Craigslist Should Have Been

I had no time and desperately needed to get my laundry done yesterday (I was down to my last pair  of underwear!). So I do what I always do when I need some extra help, turn to Craigslist. I went to...

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Loading…

I’m not sure what it is but I really enjoy watching things get uploaded… you know the bar that shows you the progress of where your upload is. The first time it was used was in Mosaic to indicate to...

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Call Us For Assistance – DO NOT RETURN TO STORE

I just got this sweet trike for my kid and there are like 20 steps to put it together. Anyway, I got stuck and my first reaction was to just return and move on with my life. However, I saw the...

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